FAQ

Motor insurance provides financial protection against physical damage and/or bodily injury resulting from traffic collisions and against liability that could also arise therefrom

Yes, minimum of Third Party liability cover is mandatory in U.A.E

There are mainly two types of motor insurance: 'Third Party Insurance' and 'Comprehensive Insurance'.
 

Third Party insurance protects a policy holder against losses which arise due to Third Party bodily injury/death or  property damage. It is mandatory by law to have third party insurance.
 

However, this insurance does not protect you against losses which arise due to bodily injury/death to you, your vehicle and co-passengers. If you would like to be compensated for any damages to you, your co-passengers and your vehicle in addition to third Party coverage, you are adviced to purchase comprehensive motor insurance with PAB

Comprehensive motor policy is more appropriate as it provides both Third Party coverage and damages/loss to one's own vehicle, co-passengers and self.

You must be completely transparant with your insurer by disclosing any and all information that might be relevant to your insurance cover. If you don't, then you risk having your policy getting void or being left out without cover. If you don't, then you are at risk of having your insurance policy revoked or void and being left without cover. We need to be informed of all your details, driving history, vehicle user, vehicle details and location.

Insurance companies work with different statistics and use different methods to calculate premiums. Some companies are specialized in certain areas or types and so are prepared to give discounts in those areas. This adds to the complexity as various companies yield varied prices.

If the vehicle is mainly used for commercial purposes it is always advisable to purchase commercial auto insurance as private muroor policies will have certain restrictions.

If you do not receive your insurance certificate right away, you will receive a cover note. It is a temporary insurance document establishing proof of Insurance and you can register your vehicle with it. The cover note is valid for 60 days from its date of issue. It is replaced by the actual policy document and certificate.

As medical care advances and treatments increase, health care costs also increase. The purpose of health insurance is to protect you and your family financially in the event of an unexpected serious illness or injury that could be very expensive.
 

You need health insurance because you cannot predict what your medical bills will be. In some years, your costs may be low. In other years, you may have very high medical expenses. If you have health insurance, you will have peace of mind in knowing that you are protected from most of these costs.

Health insurance generally covers the cost of doctors or emergency room visits, medicines, laboratory & other diagnostic tests for medical conditions other that specific exclusions.

Depending on the type of insurance coverage you have, you may need to pay a portion of the expenses in addition to the premium you pay for general coverage.

You can also purchase extra cover that includes services that are generally not provided such as services for pregnancy and child birth / dental treatments/optical care/vaccinations  e.t.c

Yes, they are provided the required support via Mondial Assistance/Assist America.

Deductible is the amount the insured has to pay the deductible is a fixed amount or percentage of expenses that must be paid by the insured before an insurer will pay any medical expenses 

The higher the deductible, the lower the premium you pay. This is an advantage for the employers to provide health insurance to their employees in a cost efficient way.

The insurer would pay the amount over and above the deductible. So you should check the possibilities of deductibles if it is within you budget to pay for minor ailments out of your pocket as it could substantially lower your annual premium.

The coinsurance/copay is any amount specified on the DNIRC medical card that should be paid by the insured directly to the health care provider on all covered /eligible medical services rendered. In this case 20% of the total expenses rendered has to be borne by the insured.

Coinsurance helps reduce the premium to be paid

For individual covers medical conditions for any medical or related conditions for which you have received treatment, had symptoms of, existed to the best of your knowledge or you sought advice for “prior” to your date of entry are excluded from coverage.

For group insurance pre-existing conditions shall be covered, however major medical conditions if any has to be declared and the insurer will decide the outcome, on the merit of each case.

The expenses incurred in this case shall be on reimbursement basis subject to policy terms & conditions. The member shall pay cash for medical treatment /services and medications and submit the original invoices and completed reimbursements claim form from the treating doctor with supplementary documents to DNIRC.

No, they are leading Third Party Administrators in the UAE who works closely with insurance companies and provide administrative, network and claims management support.

Yes you can. You have to pay the charges in full and file a reimbursement claim for eligible expenses. Check your contract if it allows for reimbursement.

Group life insurance covers the lives of multiple persons such as all employees of a business, members of a labor union, or members of an association. Depending on the group life insurance policy, the insured person may receive life insurance coverage as an employee benefit.

Unlike an individual life insurance policy, group life insurance coverage is not based on the risk associated with an individual person.  Group life insurance policies are established based on the risk factor of the group as a whole, so higher risk members of the group are protected from being adversely singled out and either excluded or forced to pay more.

No. The group life insurance coverage offered has no cash surrender value.

The group life insurance coverage expires on retirement. 

If you are on an approved leave of absence by your employer, you may continue to have coverage. 

The group life coverage is 24 hrs. worldwide.

Travel insurance can protect your investment you make in travel plans. This is like any other insurance plan as it protects you from additional expenses due to trip cancellation & Luggage Loss.

Provide travel details to DNIRC like Date of Travel, Destination, Period of Travel & Date of Birth, cover will commence only when this application has been accepted and premium received

Any resident or citizen of the United Arab Emirates, who is 70 years of age or younger.

It is possible to get travel insurance until the day before you plan to travel.

Travel Insurance covers conventional non-working holidays, or business trips that do not involve manual labor. This coverage is not available to people leaving their country of residence permanently.

It is not necessary that your medical or life policy will provide you with adequate travel protection. You should check these policies before you travel to assess just how you would be covered in case you have an emergency.

Health insurance plans do not cover your expenses directly when you are in a foreign country and they may also have deductibles and won't cover the cost of emergency medical transportation unless you have optionally selected the extra cover.

Europe Assistance
Medical Emergency : +44 1444 442020
Travel Assistance : +44 1444 442030
Europe Assist Code : 09ISI

Medical expenses:  In the event of sudden illness or injury of the insured person outside the usual country of residence, insured has to call the Europe Assistance prior to his admission. Assistance will guarantee the direct payment subject to any deductible.

You can conduct a risk analysis by which you consider all possible risks and determine which are the most significant for your particular business. After considering how likely various losses are to occur, how expensive they are to mitigate you can plan for your insurance cover.

The size of the company, type of industry, type of organizational structure, capitalization, geographical area, management team, degree of experience and expertise in the targeted business, capitalization, competitive environment and many other factors can have a bearing on the risk environment for the company. The business owners should address such issues in their business and strategic analyses of the company’s situation. A few of the potential operational risks are as follows:-

The cost is dependent on the specifics of your business situation.

Property insurance protects your buildings and equipment, stock, furniture and fixtures and business income coverage. Basic property insurance will generally cover your business for losses in the event of a fire or lightning strike and will pay the cost of removing property to protect it from further loss. Additionally, a standard small business insurance policy will usually cover losses from windstorm, hail, explosion, riot and civil commotion and damage caused by aircraft, automobiles or vandalism

Property insurance can be purchased on the basis of the property's replacement value (the cost of replacing the item without deducting for depreciation.

There are many different types of third-party liabilities to be covered for a business. Public liability insurance may protect you from claims arising from someone's bodily or personal injuries. Other items that could be covered are damage to the property of others, fire, legal liability and related legal defense costs. 

This refers to the injury, sickness, disease, or even death, of any person that occurs during the policy period.

Workers' compensation pays for the rehabilitation, recovery and medical bills of employee’s work-related injuries, as well as lost time when they are unable to work because of a work-related injury. Workers' compensation is not a substitute for health or medical insurance, since employees are only covered for on-the-job injuries.

Workers' compensation is required when you have one or more employees.

Workers' compensation pricing is based upon your employee payroll, the number and job classification of the employees, classification of your business and past loss experience. 

Errors & omissions insurance provides coverage for people who give advice, make educated recommendations, design solutions or represent the needs of others. "E&O" is also referred to as professional liability or malpractice insurance. This type of liability insurance would cover you and your employees in the event someone claims you incorrectly performed or failed to perform your professional duties.