Motor Insurance : Claims Procedure

Submit Motor Claim

Dear Customer,

In case you met with an accident, please follow the procedure mentioned below and our friendly staff will be glad to assist you to register a claim and guide you through the claims process. An early intimation of a claim will lead to an early settlement.

If you are holding a DNIR comprehensive policy or you met with an accident caused by a vehicle insured with DNIR, for immediate assistance please contact +9714-5969531/532/533/534/535/536.

To save your time and get your claim handling done in short period, please provide the following documents: -

  • Original police report
  • Copy of Registration card (both sides)
  • DL copy
  • Claims form to be filled & signed by insured

If the vehicle is not in a moving condition, then the vehicle will be towed to respective workshop for inspection.

For DNIR customer who is holding comprehensive policy with Agency Repair they may also directly approach the concerned agency with the above documents and notify our motor team through the above mentioned contact channels.

For DNIR customer who is holding comprehensive policy with exclusive repair with Al Habtoor Motor Workshop, they may also directly approach the workshop with the documents and notify our motor claim department through the above mentioned contact channels.

For the Non-Agency Repair, you may contact Speed Fit Body Shop directly for (Inspection Only) with the required documents and notify our motor claim department through the above mentioned contact channels.

Please find the contact details and Google map locations of Speed Fit Body Shop.

Service Center Mobile No. Land Line Address Map Location
DIC BODYSHOP/Agency 050-3918473 04-8996966 Dubai Industrial City - Dubai https://goo.gl/maps/vAeSt6JRHVuUvDBW8
SHARJAH BODYSHOP/ SPEEDFIT 050-5280079 06-5146404 Industrial Area 5,Double cola road - Sharjah https://goo.gl/maps/vyqWcxc4dkQtdajo6
AL AIN BODYSHOP/ SPEEDFIT 050-7354611 03-7034604 5QH7+W2 Al Ain - Industrial Area Leetag - Abu Dhabi https://goo.gl/maps/AZXeFkAuAYkjVBGt7
RAK BODYSHOP/ SPEEDFIT 050-3915356 07-2058204 Building #13 Sheikh Mohammed Bin Salem Road (E11 Road - Ras Al Kamiah) https://goo.gl/maps/paP8kU7oLRg4TnCH6
DIP BODYSHOP/agency 050-4214115
056-7571755
04-8103900 61 St, Dubai Investment Park 1 (DIP 1), Dubai https://goo.gl/maps/Vz2gav7nXxmWmEAW7
ABU DHABI BODYSHOP/ SPEEDFIT 050-8942604
054-7220607
02-5059000 Musaffah ICAD I - Abu Dhabi https://goo.gl/maps/B51mFcoMs7iUKhvu8
SPEEDFIT- RAMOUL 058-8397028
050-3925127
04-2531700 Umm Ramool - Dubai https://goo.gl/maps/fddxP4dhDmcnikef7
SPEEDFIT- GARHOUD Beside Saraya Avenue Building, Airport Rd, Al Garhoud https://goo.gl/maps/tGiQozrFfzWwGsLP9

If you are reporting an accident from Fujairah or a nearby place in Fujairah, the nearest location is Ras Al Khaimah.

The RAK estimator will prepare the estimates and do the necessary.

DNIR customers with Gold and Classic card can always avail the service from IMC on accident or breakdown.

Road Side Assistance : 800 247 772

International Motoring Club : 800 4101